On Your Side: Upper Arlington family moves back into their home after foundation collapses
Life is slowly getting back to normal for an Upper Arlington family forced from their home following the collapse of the foundation of their home.
Linda Treglia told ABC6 that the company, Ohio Basement Authority has been very helpful in getting them back in their home.
“They have a very good reputation. So we feel like we’re in very good hands with them. They’ve been very good. We’ve been very blessed to have them come help us,” said Treglia.
The family reached out to ABC6 after learning their insurance carrier, Allstate would not cover the damages.
Allstate sent ABC6 a statement explaining why the claim was denied. Meghan Cass from Allstate wrote:
Thank you for bringing this claim to our attention. We appreciate every opportunity to review claims and ensure we are being both thorough and fair.
Pressure on the foundation from flooding or earth movement, causing the foundation to collapse, is not covered by a homeowners policy. All policies have conditions and exclusions which determine whether a claim will be paid. While we are not able to discuss specifics of this claim due to confidentiality reasons, we have verified that the claims team is reaching out to this customer to address her questions about coverage for this loss.
Although this is an unfortunate time for many in Columbus, we encourage people to talk with their insurance agent about the coverages included in a homeowners policy.
Treglia told ABC6 that the foundation is being fixed and the basement wall will now be re-enforced. The city building inspector is monitoring the construction to ensure the work is done up to code.
After her experience with her insurance company, Treglia told ABC6 that she wants her story to serve as a lesson to other homeowners to know exactly what’s covered by their insurance policies.